Privacy Policy for Transformational Living Wellness Lifestyle – TLWL, Inc.

Your online privacy is important to “Transformational Living Wellness Lifestyle (TLWL), Inc.” The purpose of this privacy statement is to provide you with information about our practices concerning the personal data that we collect from users of our website (hereafter referred to as “site”) and the services that are made available through the site. Please email us at youmatter@tlwl.org if you have any questions concerning our privacy statement, our data collection policies, how we handle user information, or if you want to immediately report a security breach.

What this policy is for:

The General Data Protection Regulation (GDPR) applies to all United States and European Union (EU) companies holding data on United States and European Union (EU) citizens. We value your privacy and want to be accountable to you, and transparent with you in the way that we collect and use your personal information. We also want you to know your rights concerning your personal information.

This Privacy Policy tells you what to expect when we collect and use your personal information. We have tried to make it simple and easy for you to read and find the information that is most relevant to you. Transformational Living Wellness Lifestyle (TLWL), Inc. (“us,” “we,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information by the California Online Privacy Policy Act, and others (i.e., Virginia, Colorado, Utah, and Connecticut).

  1. What information do we collect:

Transformational Living Wellness Lifestyle (TLWL), Inc. actively collects information from its visitors directly from you when you: create an online account, create a search, sign up for our newsletter, give a rating or review, take a survey, fill out an online form, enter a promotion or engage with us.

Some of the information you submit may be personally identifiable information that can be uniquely identified with you, such as full name, address or location, email address, phone number, etc. Some areas of the site may require you to submit information for you to benefit from a wide range of exclusive features (such as email alerts or information requests). You will be informed at each information collection point about what information is required and optional.

We collect the following information from you and about you:

  • Contact Information – We may ask about your personal information, such as name, address or location, telephone or mobile number, or email address.
  • Demographic Information – We may collect demographic information such as your gender, age, ethnicity, and postcode if and when you fill out an online form or a survey.
  • Information You Share and Submit – We may collect information that you post either publicly or on a channel/platform we provide (e.g., a forum, comment section, survey form, and social media) for sharing among users.
  • Location Information: If you have enabled location services on your mobile device, we may collect your location information to improve the Services we offer. This enables us to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Cookies: “Cookies” are small pieces of information (text files) that a website sends to your computer’s hard drive while you are viewing the website. These text files can be used by websites to make the users experience more efficient. The law states that we can store these cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

  1. Use of Your Personal information

In general, the personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our services. We use your personal information in the following ways:

  • Operate, maintain, and improve our site(s) services;
  • Respond to comments and questions and provide customer service;
  • Develop, improve, and advertise our podcast Services;
  • Fulfill and manage our service, payments, and other transactions related to the Application;
  • Identify you as a user in our system;
  • Resolve disputes and troubleshoot problems;

Your personal information may be kept and processed on servers in the United States and Europe. We may also create anonymous data records from your personal information by completely excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze requests and usage patterns so that we may enhance the content of our services and improve site functionality.

  1. Disclosure of Personal information

We disclose your personal information as described below and as described elsewhere in this Privacy Policy.
Third Parties Designated by You: When you use the services, the personal information you provide will be shared with the third parties that you authorize to receive such information.

Third Party Service Providers: We may share your personal information with third-party service providers to: provide you with the services that we offer you through our services; conduct quality assurance testing; to provide technical support; market the services; and/or to provide other services to us.

Data Retention Policy

We will keep your data for as long as you are a registered user of the e-commerce platform, or for as long as is necessary for us to provide products or services for you, and for a limited period afterward.

  1. Third-Party Websites

Our site may contain links to third-party websites. When you click on a link to any other website or location, you automatically exit our site or services and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their contents. Please, be aware that the terms of this Privacy Policy, do not apply to these outside websites, their contents, or any collection of your personal information after you click on links to such outside websites.

  1. Your Choices Regarding Information

Choices: We offer you choices regarding the collection, use, and sharing of your personal information. We may periodically send you emails that directly promote the use of our services. When you receive promotional communications from us, you may indicate a preference to stop receiving further communications from us, and you will have the opportunity to “opt out” by following the unsubscribe instructions provided in the email you receive or by contacting us directly.

  1. Your Rights

As a user of our site, you have the following rights, any of which you may exercise by contacting us at youmatter@tlwl.org

  • The right to ask what personal data we hold about you at any Extra requests (particularly repetitive) for data may result in a fee being charged to the user.
  • The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of
  • As set out above, we have the right to opt out of any marketing communications that we may send

You have a right of access to any personal information we hold about you. You can ask us for a copy of your personal information; confirmation whether your personal information is being used by us; details about how and why it is being used; and details of what

 

  1. Signing up on tlwl.org

When you sign up on our website, the contact details you provide, as well as your IP address and ISP, are stored on our systems. This information will also be used on your account and utilized by us to monitor suspicious activities so we can contact you if necessary.

  1. California Online Privacy Act (CAlOPPa)

Is the first state law in the country to mandate the posting of a privacy statement on commercial websites and online services. The law’s reach extends well beyond California, requiring anyone or any organization operating websites in the United States (or perhaps the entire world) that collect personally identifiable information from California consumers to post a clear privacy statement on their website, adhere to it, and disclose exactly what information is being collected and with whom it will be shared.

Fair Information Practices

The Fair Information Practices Principles are the cornerstone of American privacy legislation, and the ideas they encompass have had a big impact on the evolution of data protection laws all over the world. Compliance with the different privacy regulations that safeguard personal information requires an understanding of the Fair Information Practice Principles and how they should be put into practice.

To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify the users via email
  • Within 7 business days
  • We will notify the users via in-site notification
  • Within 1 business day

We also concur with the Individual Redress Principle, which mandates that people have the ability to legally hold negligent data collectors and processors accountable. This concept mandates that people have recourse to courts or government entities to investigate and/or prosecute non-compliance by data processors, in addition to having enforceable rights against data users.

Cookie Usage

This section describes how we use cookies and why these cookies are stored on your device. We will also share how you can prevent these cookies from being stored. However, this may downgrade or ‘break’ certain elements of the site’s functionality. A ‘cookie’ is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.

‘Session’ cookies are temporary bits of information that are used to improve navigation, block visitors from providing inappropriate information (the site remembers previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes), and collect aggregate statistical information on the site. They are erased once you exit your web browser or otherwise turn off your computer.

Policy Update

TLWL, Inc. reserves the right to change, amend, or modify our Privacy Policy without notice. We will post the amended policy on this page and indicate the date the policy was revised. Please check our site and this page periodically for updates.

Contact Us

To contact us regarding anything in this privacy policy or how we collect or store your data, please get in touch with us by using the “Looking for Us” page on our website.

 

Dated: January 1, 2024